Privacy Policy – laligurans

At laligurans, we value your trust and are deeply committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or place an order with us.

By accessing or using our platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide you with a seamless grocery shopping and delivery experience, we collect certain information, including:

1. Personal Data: Your name, delivery address, phone number, and email address, which you provide when creating an account or placing an order.
2. Order & Transaction Details: Information about the items you purchase, delivery preferences, and shopping history.
3. Payment Information: Payment processing data (such as digital wallet details or banking selections). Note: We do not store sensitive credit card or password data on our servers.
4. Device and Usage Data: IP addresses, browser types, and cookie data to optimize website performance and improve your user experience.

2. How We Use Your Information

We use the collected information for purposes necessary to run our grocery service, including:

1. Processing, packing, and delivering your orders to your doorstep.
2. Communicating order updates, delivery status, or customer support responses via phone or email.
3. Improving our website, product selections, and localized logistics.
4. Sending promotional offers, seasonal discounts, or updates (which you can opt out of at any time).
5. Preventing fraudulent transactions and ensuring the security of our platform.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted partners necessary to fulfill our service, such as:

1. Delivery & Logistics Partners: So our riders can locate your address and contact you upon arrival.
2. Payment Gateways: To securely process digital transactions.
3. Legal Requirements: If required by the laws of Nepal to comply with legal obligations or protect our platform's safety.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

laligurans uses cookies to enhance your browsing experience. Cookies help us remember your login details, keep items in your shopping cart, and analyze web traffic to improve our store design. You can choose to disable cookies through your browser settings, though some website features may not function properly as a result.

6. Your Rights

You have the right to access, update, or correct the personal information stored in your laligurans account at any time. If you wish to delete your account or request that we stop using your data, please contact our support team.

7. Changes to This Privacy Policy

laligurans reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please reach out to us:

1. Website: laligurans.com
2. Email: info@laligurans.com
3. Phone: +61 416 854 443
4. Address: Kathmandu, Nepal

Our Commitment laligurans is committed to ensuring your privacy is respected and your shopping experience remains safe, secure, and reliable.

laligurans – Your Privacy, Our Priority.